Lean Measurement: measurement and target setting is simple
Lean Nation, Today’s blog is about metrics, lean metrics to be specific. Anytime we improve, we cannot validate we have improved unless we can measure a difference. But where can we expect a measurable change and how much of a change is considered good when studying processes? Having worked with organizations over the last 30 years, answering these two questions can be quite challenging, but it doesn't need to be. When we struggle for a solution to these two questions, my advice is to always go back to the basics. In lean improvement, we are trying to get better performance from two activities, seeing (discerning) and eliminating wasted time and activity. If we eliminate wasted time and activity, what can we expect to find? Lean organizations understand that when waste is removed from a process three things will simultaneously happen: 1) With less time being spent on wasteful activities, we should expect that the time to complete work should take less. 2) W