Taking Improvement from The Assembly Line to Healthcare
Taking Improvement from the
Assembly Line to Healthcare
The Application of Lean within the Healthcare Industry
By Ronald G. Bercaw Copyright Year 2022
Available for pre-order. Item will ship after July 23, 2021
ISBN 9780367471545
July 23, 2021 Forthcoming by Productivity Press
212 Pages 52 B/W Illustrations
AWARDS
Shingo - Award Winner
Book Description
Quality healthcare is a cornerstone
of any healthy society. In the U.S., we have access to sophisticated medical
technology, world renowned physicians, highly trained nurses and hospital
personnel, advanced pharmaceuticals, and innovations in diagnosis and
treatment. But for all of our sophistication, serious problems afflict
healthcare systems across the U.S. today – problems that cause severe hardship
for families in communities large and small. Considering its impact on society,
healthcare is arguably our most important industry. Good health is a key aspect
of a productive and fulfilling life no matter what a person’s age, cultural
background, social status or career.
To live well and provide for
ourselves and others, we all depend on a strong healthcare system that can help
us prevent illness and access effective treatment when we need it. Needless to
say, building and maintaining that robust healthcare system is no easy task.
According to a report by the Institute of Medicine, up to 98,000 deaths per year
occur in U.S. hospitals as a result of adverse events. In other words, errors
in hospitals cause more annual deaths than acceptable and are totally
preventable. With the healthcare system in such critical condition, Lean is the
best possible treatment as it moves to eliminate waste and improve processes.
The revised edition of Taking
Improvement from the Assembly Line to Healthcare supplies step-by-step guidance
on how to implement Lean methods to achieve world-class improvement with the
healthcare industry. The updated edition of this Shingo award winner book
provides specific examples of Lean implementation in emergency medicine,
diagnostic imaging, orthopedic clinics, general internal medicine,
administration, and community care.
Highlighting quality, safety, and
financial evidence as to why immediate change is both possible and essential,
the book provides a firm foundation in Lean improvement and the tools used to
deliver sustainable solutions. This revised edition presents new and updated
client interviews and how the process has changed or been enhanced, what worked
and what didn’t work. New case studies from U.S. and Canada provide readers
with the real-world understanding needed to embark and sustain a successful
improvement journey.
Table of Contents
Contents
Acknowledgments..................................................................................ix
About the
Author....................................................................................xi
Introduction.........................................................................................
xiii
Chapter 1 Critical
Condition: Why Change Is Needed..................... 1
Chapter 2 Fundamentals
of Improvement........................................ 15
Chapter 3 Tools
for Improvement..................................................... 39
Chapter 4 Case
Studies.......................................................................
85
Chapter 5 Getting
Started................................................................ 129
Index.....................................................................................................
187
Author
Ronald
Bercaw is the president of Breakthrough
Horizons, LTD, a
management
consulting company specializing in world-class improvement
through
the application of the Toyota Production System, more commonly
known
as “Lean.” With over 30 years of experience in operations, his
Lean
management experience was gained through multiple enterprise
transformations
in different industries, including custom packaging,
power
reliability electronics assembly, and test and measurement products.
Educated
at Purdue University, Ron learned the details and disciplined
applications
of Lean principles, habits, and tools from both the Shingijutsu
Sensei
and their first-generation disciples. Working in both shop floor and
above-the-shop-floor
areas, Ron has vigorously strived to remove waste
from
businesses through the involvement and ideas of the people doing
the
work.
Ron
has consulting experience in the healthcare sector (U.S. and
Canadian
health systems, including health insurance, primary care,
acute
care, and community applications of both clinical and back shop
improvement),
the commercial sector (administration, manufacturing,
distribution,
supply chain, and engineering), and the public sector (U.S.
Army,
U.S. Navy, U.S. Air Force, including MRO, Pentagon, Veteran’s
Health
Administration, and Surgeon General Assignments), the health
insurance
sector, and Lean in agriculture.
In
addition to operating his consulting practice, Ron has previously published
three
books: Taking Improvement from the Assembly Line to Healthcare,
Lean
Leadership for Healthcare, and The
Lean Electronic Medical Record.
The
first two books have been awarded the Shingo Research Award for
helping
advance the body of Lean knowledge.
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